IELTS Listening Test

Time allowed: approximately 30 minutes Total questions: 40

Instructions:

• You will hear four recordings of native English speakers.
• You will have time to read the instructions and questions.
• You can write on the question paper but you must transfer your answers to an answer sheet.
• After each section, you will have 30 seconds to check your answers.
• Each recording will be played ONLY ONCE.

---

SECTION 1

Context: A man phones a car rental company to book a vehicle for a weekend trip

Questions 1-10

Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Car Hire Booking Form

1 Customer surname: {{ANSWER:1}}

2 Phone: {{ANSWER:2}}

3 Email: m.ashford@{{ANSWER:3}}

4 Pick-up date: {{ANSWER:4}}

5 Vehicle type: {{ANSWER:5}}

6 Weekend package price: £{{ANSWER:6}}

7 Comprehensive insurance reduces excess to: £{{ANSWER:7}}

8 Extra equipment requested: {{ANSWER:8}}

9 Total cost: £{{ANSWER:9}}

10 Branch address: {{ANSWER:10}} Victoria Road

---

SECTION 2

Context: A manager giving a tour of a new sports centre to potential members

Questions 11-16

Choose the correct letter, A, B or C.

11 The sports centre opened in

A January
B March
C June

{{ANSWER:11}}

12 The current number of members is

A 3,000
B 4,200
C 5,000

{{ANSWER:12}}

13 Monthly memberships are

A the most popular option
B no longer available
C only for students

{{ANSWER:13}}

14 The outdoor swimming pool

A is heated all year
B is not heated
C is only for members

{{ANSWER:14}}

15 The boxing fitness class was moved because

A the instructor changed
B members complained about noise
C there was too much demand

{{ANSWER:15}}

16 The centre generates what percentage of electricity from solar panels?

A 35%
B 40%
C 50%

{{ANSWER:16}}

---

Questions 17-20

Label the map below. Write the correct letter A-H next to questions 17-20.

17 Cafe {{ANSWER:17}}

18 Changing rooms {{ANSWER:18}}

19 Spin studio {{ANSWER:19}}

20 Reception {{ANSWER:20}}

---

SECTION 3

Context: Two business students discussing their market research assignment with their supervisor

Questions 21-25

Choose the correct letter, A, B or C.

21 How many survey responses did the students collect?

A 200
B 230
C 275

{{ANSWER:21}}

22 According to the research, what is the most important factor for customer loyalty?

A price
B atmosphere
C staff friendliness

{{ANSWER:22}}

23 The decision to include working professionals was suggested by

A Dr Patel
B Oliver
C Hannah

{{ANSWER:23}}

24 How many focus groups did they actually conduct?

A two
B three
C four

{{ANSWER:24}}

25 Some coffee shop owners refused to participate because they

A were too busy
B feared competition spying
C disagreed with the research topic

{{ANSWER:25}}

---

Questions 26-30

What does each speaker say about the following aspects? Choose FIVE answers from the box and write the correct letter A-G next to questions 26-30.

26 The role of music in atmosphere {{ANSWER:26}}

27 Customer attitudes to sustainability {{ANSWER:27}}

28 Focusing the whole project on sustainability {{ANSWER:28}}

29 Market segmentation for coffee shops {{ANSWER:29}}

30 Preferences for outdoor seating {{ANSWER:30}}

---

SECTION 4

Context: A university lecture on cognitive biases and how they affect decision making

Questions 31-35

Complete the sentences below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

31 The traditional economic model of rational humans is called {{ANSWER:31}}.

32 Anchoring bias means relying too much on the {{ANSWER:32}} piece of information received.

33 Research shows that {{ANSWER:33}} give longer sentences when prosecutors request higher penalties.

34 Social media algorithms create {{ANSWER:34}} where people only see similar views.

35 The availability heuristic causes people to overestimate the danger of {{ANSWER:35}} after seeing news coverage.

---

Questions 36-37

Choose the correct letter, A, B or C.

36 According to loss aversion research, losing something feels approximately

A equally as bad as gaining feels good
B twice as bad as gaining feels good
C three times as bad as gaining feels good

{{ANSWER:36}}

37 Insurance companies benefit from loss aversion because people

A underestimate their risk of accidents
B pay more than the statistical value of claims
C prefer annual rather than monthly payments

{{ANSWER:37}}

---

Questions 38-40

Complete the sentence. Write NO MORE THAN TWO WORDS.

38 The sunk cost fallacy causes governments to continue funding failing {{ANSWER:38}} projects.

39 {{ANSWER:39}} help counter biases by forcing consideration of overlooked factors.

40 Automatically enrolling employees in {{ANSWER:40}} schemes is an example of a positive nudge.

---